Lost Luggage…
What do I have to complain about? At least my luggage isn’t soaked in the plane sunk in the Hudson River! However I was frustrated during my trip to California about my luggage and other things….
Our trip was to begin at 3:00AM for me when I woke up. The cab arrived at 4:00AM and I was on my way. We had a 5:40AM departure from Madison to Chicago but due to many issues we were delayed until after 9:30AM and missed our connecting flight to San Jose via Las Vegas…. Once we landed in Chicago we were on the tarmac for over an hour. In the meantime the next series of connections my travel agent made for us were missed and by the time we got into the terminal at 11:00AM we were at our wits end… Our travel agent pulled some miracle out of her hat and said we’d be able to get boarding passes for a direct flight to San Fran departing at 12:30PM – WOW!
Once in the airport I waited in the United Counter line with a hundred very tired and grumpy people while my brother stationed himself at the vacant gate counter of our supposed next direct flight to San Francisco at 1:00PM – be would be arriving there 4 hours late and at the wrong final destination, but at least we would be on the west coast as close to San Jose as we could get…my line moved at a snail’s pace if at all and by 12:30 I was growing very worried that even our flight to San Fran would take off before I had even gotten to the front of the line to get a boarding pass…and my cell phone was dying so any hope of contacting the travel agent if this fell trough was grim. Luckily the flight to San Fran kept getting delayed and finally a ticket agent appeared at the gate counter. My brother explained our situation - the third set of arrangements the travel agent had made - and the lady let him know we were set w/o having to have a boarding pass… after three hours in line, he came to get me and we got on the plane… We finally took off at 2:25PM and I allowed myself to get some rest…I felt lucky. I was in line with one man who came from Spain and was trying to get to Idaho to see his dying brother and a family planning their Christmas trip to Hawaii ….
Of course our luggage never left Chicago that day….
So who do you blame for lost luggage? I am very frustrated by this… Of course with all of our changes I could hardly expect my luggage to follow me… but it did have a final destination tag on it so why couldn’t it have made it on some plane somehow to San Jose??? Indeed….and I also paid to have my luggage transported – adding insult to injury there was no more accountability even though I paid for transporting my luggage – that just doesn’t seem right to me…
It did arrive the next day…
but was lost once again on our way home… somehow it never left Phoenix…
So what can you do? Travel light, be prepared for anything, keep your cell phone charged and be kind to the people in line with you – it could have been a lot worse – my luggage could be at the bottom of the Hudson River….
Friday, January 16, 2009
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